Terms of Use - Coaching and Consulting Services
Last updated: 11 March 2025
Hey friend! Welcome to my coaching and consulting world. Before we dive in, let’s set some ground rules so we’re both on the same page. These Terms of Use apply when you work with me through HanneleKorhonen.com. By using my services, you agree to the terms below. If anything doesn’t sit right with you, feel free to reach out—or, if needed, step away before committing.
By the way, if you're wondering about how I handle your personal data, check out my Privacy Policy
When I use the word “You”, I mean both you as a person and the entity you may be representing here. Likewise, when I use the word “I” or “we” I refer to my company, Villa Verto Ltd.
By working with me, you acknowledge and agree to these Terms of Use.
Got questions? Need clarity? Just reach out: hannele@hannelekorhonen.fi. Can’t wait to help you build the legal business you love!
1 What I do & How I can help
I offer business coaching, strategic consulting, and professional development for legal entrepreneurs. My approach is collaborative, creative, and all about helping you design a business that works for you.
Just a heads-up—coaching isn’t legal, financial, or psychological advice and doesn’t create an attorney-client relationship. Ultimately, you’re in the driver’s seat when it comes to implementing what we discuss.
2 Payments and Refunds
Payment is due before we start unless we’ve agreed on a payment plan.
Coaching fees are non-refundable, even if you decide to stop halfway through. If something unexpected happens, I may, at my discretion, offer a partial credit toward future services.
If you’re on a payment plan, you commit to completing all payments—even if you decide to end coaching early.
I use an external payment service provider and their terms and conditions apply when transmitting the payment. They might also charge fees for the use of such service, please check for details when you’re making the payment.
I am not liable for the correctness or accuracy of any payment made through the payment service provider.
3 Rescheduling and Cancellations
Life happens! If you need to reschedule, please give me at least 24 hours’ notice. Missed sessions without notice won’t be refunded or rescheduled.
Your coaching package has an expiration date. Sessions must be used within the agreed timeframe (e.g., 8 weeks for an 8-week package). Unused sessions won’t roll over.
If I need to reschedule, I’ll give you a heads-up and set an alternative time.
4 Confidentiality and Intellectual Property
What happens in coaching stays in coaching. I won’t share what we discuss unless required by law.
Any resources, templates, or worksheets I provide are for your personal use only—not for resale or redistribution.
All content, including but not limited to videos, articles, images, designs, and course materials, is protected by copyright and may not be copied or distributed without permission.
5 Your Role in this Process
Coaching isn’t magic (though it’s pretty transformative!). Your results depend on your effort, decisions, and willingness to implement.
I can’t guarantee specific financial outcomes, but I can promise to provide solid guidance, support, and a strategy to help you move forward.
If at any point I feel coaching isn’t the right fit, I reserve the right to end the agreement. In that case, I may offer a pro-rata refund for unused sessions.
If you are using my services on behalf of an organization, like your employer or your own business, you need to have the appropriate authorization to do that. It is your responsibility to make sure that it’s fine for your organization that you use the service and that you do so on their behalf. The actions you make in the service, like clicks or confirmations of notifications, are equivalent to your signature on behalf of your organization.
6 Group Coaching and Ongoing Support
If you’re in a group coaching program, you agree to keep things respectful and confidential. Toxic vibes? Not welcome. I reserve the right to remove anyone who disrupts the experience—without a refund.
If your package includes WhatsApp/Voxer support, this is for asynchronous coaching—aka, I’ll reply during business hours, but it’s not meant to replace live sessions.
I’m not responsible for missed messages or tech glitches outside my control.
7 Using My Website and Online Platforms
You’re welcome to browse and use my website for personal and informational purposes, but don’t copy, modify, or distribute my content without permission.
If I provide access to an online coaching platform, you’ll receive login details for personal use only—sharing access is a no-go.
You can register to the service with your email address and a password.
You must make sure that the data you provide at registration is correct. If your data changes after registration, you need to update your profile in the service. We are not responsible if you have failed to maintain accurate contact or other information in the service.
I can suspend or revoke access if there’s misuse of the platform (e.g., sharing content externally, disrupting the community, or violating these terms).
The website and the services may contain links to or content created by or sourced from web-sites controlled or offered by third parties that are not our affiliates. I am not liable for any information, materials, products or services posted or offered at any such third party sites or interfaces.
The information I provide on the website and in the services is only for educational and informational purposes. I cannot be held liable for any errors or omissions or for any damage you may suffer as a result.
8 My Legal Limits (Aka, What I’m Not Responsible For)
I provide coaching services "as is"—no guarantees on specific results.
My total liability for any claim based on these Terms of Use, Privacy Policy, or applicable law will never exceed the amount you paid for coaching in the last six (6) months.
I’m not liable for indirect, incidental, or consequential damages that might come from using my coaching services.
If you’re dissatisfied with the website or my services, you need to discontinue your use. This is your sole and exclusive remedy.
These limitations don’t apply if and to the extent mandatory applicable law is in contradiction with the limitations.
9 Right to Make Changes
I have the right to update or modify my website, coaching services, or these Terms of Use at any time.
I’m not responsible if the website or coaching platform is unavailable for any reason.
You can’t transfer your rights or obligations under these Terms without my written consent. I may assign or delegate my rights and obligations without prior notice.
8 Governing Law and Dispute Resolution
These Terms are governed by the laws of Finland.
If we ever have a disagreement, let’s try to work it out first. If that doesn’t work, disputes will be handled by arbitration in Helsinki, Finland, under the Finland Chamber of Commerce rules.
9 Updates to These Terms
I may update these Terms from time to time. The latest version will always be available on HanneleKorhonen.com and will override any previous versions.